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Terms of Service

Effective Date: July 23, 2026

Welcome to PustakX, an AI-powered personalized learning platform developed and operated by Shatarupax AI Labs Pvt. Ltd. ("PustakX", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of PustakX, including our website, mobile applications, AI learning tools, educational content, and related services.

By accessing or using PustakX, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our platform.

1. Eligibility

To use PustakX, you must:

  • Be at least 13 years of age or the minimum age required under applicable law.
  • If under the age of majority, use the platform with the consent of a parent or legal guardian.
  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your account credentials.

You are responsible for all activities conducted through your account.

2. Account Registration

When creating an account, you agree to:

  • Provide truthful and accurate information.
  • Keep your information up to date.
  • Protect your password and login credentials.
  • Notify us immediately if you suspect unauthorized access to your account.

PustakX reserves the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Use of the Platform

PustakX is intended solely for educational and learning purposes. You agree to use the platform responsibly and not to:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems.
  • Reverse engineer, copy, or exploit the platform.
  • Distribute malware, viruses, or harmful software.
  • Interfere with platform security or performance.
  • Upload illegal, offensive, or harmful content.
  • Impersonate another individual or organization.
  • Use automated bots or scripts without written permission.
  • Use PustakX to generate or distribute misleading, abusive, or unlawful content.

4. AI-Generated Content

PustakX uses Artificial Intelligence to provide:

  • Personalized study plans
  • AI tutoring
  • Practice questions
  • Learning recommendations
  • Performance insights
  • Educational explanations

While we strive for accuracy, AI-generated responses may occasionally contain inaccuracies or incomplete information. Users should verify important educational content through textbooks, teachers, or official academic resources. PustakX does not guarantee that AI-generated responses are error-free.

5. Intellectual Property

All content available on PustakX, including but not limited to books, study material, practice questions, images, graphics, videos, logos, software, AI models, website design, and source code, is owned by or licensed to Shatarupax AI Labs Pvt. Ltd. and is protected by applicable intellectual property laws.

You may not copy, reproduce, sell, redistribute, modify, publish, reverse engineer, or create derivative works without prior written permission from PustakX.

6. User Content

Any content you upload — including notes, assignments, questions, feedback, images, and documents — remains your property. By uploading content, you grant PustakX a limited, non-exclusive license to store, process, and display the content solely for providing and improving our services.

You represent that you own or have the necessary rights to upload such content.

7. Subscription and Payments

Certain features of PustakX may require a paid subscription. By purchasing a subscription, you agree that:

  • Prices are displayed before purchase.
  • Payments are processed securely through authorized payment providers.
  • Subscription plans may automatically renew unless cancelled before the renewal date.
  • Taxes may apply depending on your location.

8. Refund Policy

Refunds are governed by our Refund Policy. Unless required by law or specifically stated otherwise:

  • Digital subscriptions are generally non-refundable once activated.
  • Refund requests will be reviewed on a case-by-case basis.

9. Privacy

Your use of PustakX is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Platform Availability

While we strive for uninterrupted access, PustakX does not guarantee that the platform will always be available. Services may be temporarily unavailable due to:

  • Maintenance
  • Security updates
  • Technical issues
  • Internet outages
  • Third-party service interruptions

11. Third-Party Services

PustakX may integrate with third-party services such as:

  • Google Sign-In
  • Microsoft Authentication
  • Payment gateways
  • Cloud hosting providers
  • Analytics platforms

Your use of these services is subject to their respective terms and privacy policies.

12. Suspension and Termination

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in fraudulent or unlawful activities.
  • Abuse the platform or other users.
  • Attempt to compromise platform security.
  • Infringe intellectual property rights.

Termination may result in the loss of access to your account and associated content.

13. Disclaimer of Warranties

PustakX is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, PustakX disclaims all warranties, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Reliability
  • Non-infringement

We do not guarantee that the platform will be error-free, uninterrupted, or meet every user's expectations.

14. Limitation of Liability

To the maximum extent permitted by law, PustakX shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of data
  • Loss of profits
  • Academic outcomes
  • Service interruptions
  • AI-generated inaccuracies

Our total liability shall not exceed the amount paid by the user for the applicable service during the preceding twelve (12) months.

15. Indemnification

You agree to indemnify and hold harmless PustakX, its directors, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of PustakX.
  • Your violation of these Terms.
  • Your infringement of third-party rights.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Noida, Uttar Pradesh, India.

17. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on the platform with the revised Effective Date. Your continued use of PustakX after any changes constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Shatarupax AI Labs Pvt. Ltd.

Email: legal@shatarupax.com

Support: info@shatarupax.com

Website: https://shatarupax.com

Acknowledgement

By creating an account or using PustakX, you acknowledge that you have read, understood, and agreed to these Terms of Service and all applicable policies referenced herein.